Sales Talk – Understanding the Jargon Certification

Course Code:
Duration:
0.75 hours
Qualification:
Sales Talk – Understanding the Jargon Certification
Exams Included:
Yes
Compatibility:
All major devices and browsers
Delivery method:
Online (In-house also available )
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Sales Talk – Understanding the Jargon Certification
Every industry has its own jargon, and sales is no exception. To an outsider, or those new to working in sales, these terms are often confusing. Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out.

In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.

You Will Learn:
Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
How sales talk works and the different types of selling approaches in common use
The purpose of sales jargon and how it can help a salesperson emphasise a message or build rapport with a customer
Fifteen pieces of sales jargon that you need to learn
When you should not use sales jargon and the seven words and phrases you should never use
Benefits of Taking This Course:
If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
If you work with salespeople, this course will help you understand the terms they use
This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process

Course Modules/Lessons
Module 02: What is the Role of Sales Jargon?
Module 03: The Key Terms Everybody Should Be Aware Of
Module 04: Terms You Should Avoid Using