Discipline and Grievance Certification

Course Code:
3 hours
Discipline and Grievance Certification
Exams Included:
All modern browsers and devices
Delivery method:
Online (In-house also available )
Discipline and Grievance Certification
Procedures for handling discipline and grievance issues may vary considerably depending on the organisation, but it’s important that processes are implemented within the workplace to ensure that these issues are always dealt with in a fair and consistent manner.

This course will equip you with the skills and approaches required to manage discipline and grievance issues more efficiently by giving a clear understanding of what the terms mean and what appropriate procedures should look like.

You Will Learn:
About discipline in the workplace, including what progressive discipline entails
How proper policies and procedures should look
How to conduct a fair disciplinary hearing
About fair reasons for suspension and dismissal
How to manage grievances both informally and formally
Benefits of Taking This Course:
Your knowledge will allow you to better deal with disciplinary and grievance issues in the workplace
Your skills will allow you to implement and follow appropriate procedures
You will be able to solve issues early on, preventing them from escalating
You will learn how to improve employee relations and reduce time and costs involved with disputes and trials
You will be able to better prevent grievances from occurring

Course Modules/Lessons
Module 01: Introduction to Discipline and Grievance
Module 02: Discipline in the Workplace
Module 03: Suspension and Dismissal
Module 04: Conducting a Disciplinary Hearing
Module 05: Managing Grievances



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