Email Etiquette Certification

Course Code:
Duration:
0.75 hours
Qualification:
Email Etiquette Certification
Exams Included:
Yes
Compatibility:
All modern browsers and devices
Delivery method:
Online (In-house also available )
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Email Etiquette Certification
In this age of technology, email is the most efficient form of communication used in the workplace, yet many businesses still overlook the importance of the standards and rules one should follow when communicating in this way.

This course on email etiquette will be discussing the most important etiquette rules that apply to nearly all companies, with the aim of providing participants with the necessary skills and techniques for managing and writing emails in an effective and professional manner.

You Will Learn:
What email etiquette is
How to handle tone and language in email messages
How to write appropriate subject lines, salutations and closings
When to Cc and Bcc recipients into an email conversation
General tips on constructing an efficient and professional email
Benefits of Taking This Course:
You will learn how to communicate more effectively through email
You will be able to structure emails in a way that’s easy for recipients to read
Your knowledge of proper email techniques will allow you to appear more professional in your emails

Course Modules/Lessons
Module 01: Email Etiquette