Managing People Certification

Course Code:
2 hours
Managing People Certification
Exams Included:
All major browsers and devices
Delivery method:
Online (In-house also available )
Managing People
Your ability to manage people can make you a successful and empowering leader. People management skills allow you to nurture relationships with employees, team members, subordinates and superiors with different aspirations, backgrounds, experiences and goals.

Most of us spend 8 hours or more at work each day, and it’s very important to develop positive ways to interact with the people you work with. No matter what role you play in an organisation, people skills help you get the best out of everyone and help you balance human interactions with productivity and performance.

What You Will Learn:
The meaning of people management and how people skills benefit an organisation and its employees
The effects of poor people management in terms of productivity, performance, morale and employee retention
Signs of poor people management in an organisation, including low morale, poor retention and high staff turnover
People management skills, including fairness, adaptability, communication, respect and organisation
Practical, useful and effective strategies to deal with difficult people at work
How to create an inclusive environment and nurture relationships with employees from diverse backgrounds
The Benefits of This Course:
You learn to communicate and interact in a responsive, positive way, instead of reacting impulsively
You become more self-aware as a person, leader and employee and can relate better to others
You are better equipped to handle difficult team members or employees in a more empowering manner
As a leader, you learn to appreciate and celebrate differences in perspective, thinking and ideas
You learn to see problems and situations from other people’s points of view
Managing people effectively enables you to seek constructive ways to solve problems, get things done and foster collaboration among team members.

Course Modules/Lessons
Module 01: Why Managing People can be a Challenging Task
Module 02: Effective Ways to Manage People
Module 03: Handling Difficult People and Managing Diverse Teams



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