How to Write Better Emails Certification

Course Code:
0.75 hours
How to Write Better Emails Certification
Exams Included:
All major devices and browsers
Delivery method:
Online (In-house also available )
How to Write Better Emails Certification
In today’s fast-paced, information-centric society, there is no escaping email. Close to 3.8 billion people across the globe use email on a daily basis for everything from keeping in touch with friends and family to ensuring that their business runs smoothly. Unfortunately, despite the prevalence of this technology, not many people know how to write emails that deliver information clearly, concisely or in a manner that can be easily understood or addressed.

This course goes into detail about the strategies and techniques you can employ to write better emails. We begin by setting out in detail the best way you can ensure that your message is read and comes across clearly to your recipient. Next, we move on to discussing ways to ensure your email stands out in the recipient’s inbox, by giving you information you can use to create subject lines that attract attention. We then move on to discussing the body of the email, letting you know the best way to structure your content. Finally, we caution you on a few common annoyances many people experience when receiving email, to help you avoid them.

You Will Learn:
Why proper spelling and grammar should be favoured over emoji and text-speak
How to create a subject line that is going to get the recipient’s attention
How to focus on the body of the email to ensure your message goes across well
Why brevity is a crucial skill to learn when drafting emails
The “deadly sins” of email writing
Benefits of Taking This Course:
Learning how to write effective emails that communicate your message clearly
Understanding the steps involved in cultivating an appropriate subject line
Understanding why you need to focus on being concise and clear in all forms of communication
Learning how to use your email client’s signature feature properly
Understanding what not to do when reviewing, writing and responding to emails

Course Modules/Lessons
Module 01: How to Write Better Emails



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